SHIPPING & RETURNS
SHIPPING POLICY
We aim to dispatch all orders within 48 hours of receiving cleared payment. Orders are shipped from Ipswich, Queensland, using reliable carriers to ensure timely delivery.
We welcome international orders; however, please note that additional postage charges will apply. Shipping costs for both domestic and international orders will be calculated at checkout.
Delivery times may vary based on your location and the chosen shipping method.
Once your order is shipped, you will receive a confirmation email with tracking information (where available) to help you monitor the progress of your delivery.Returns Policy
RETURN & EXCHANGE POLICY
We take great care in ensuring the quality of our products. Returns are only accepted if the item is found to be faulty upon receipt.
If you receive a faulty item, please contact us within 7 days of delivery at [insert email/contact information] with your order details and a description of the issue. We may require photographic evidence to process your return.
Approved returns must be sent back in their original condition. Upon receipt and inspection of the returned item, we will issue a replacement or refund, depending on the circumstances. Please note that we do not accept returns for change of mind.
For further assistance, feel free to contact us directly. Thank you for choosing Kart Clips!